Shipping policy

All LA|VIDA 11 products are made to order. Please allow approximately 2-5 business days for your order to be processed and prepared for shipment.

Once your order ships, you will received an email containing tracking information. Shipping times vary depending on the destination and shipping carrier. Estimated delivery dates are not guaranteed, and delays may occur due to carrier issues, holidays, severe weather, or other circumstances beyond our control. 

Please carefully review your shipping address before submitting your order. LA|VIDA 11 is not responsible for orders delivered to an incorrect address provided by the customer. 

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier first. You may also contact us at lavida11shop@gmail.com for assistance.